Contact Us

Frequently asked questions from Clients.

How do I start using Coverstaff?

We make this easy! Start now by talking to us via LiveChat – located on the bottom of the screen or give your closest branch a call and one of our team will respond immediately. If you have the time, we can arrange a visit that day so we can see the work, discuss the Health & Safety requirements and set up your account within hours.

What is the scope of Candidates on offer?

As a large industrial recruitment business, we have a significant Candidate pool with a wide range of skills. We have experienced candidates available for both short or long term assignments in:
• Unskilled & Skilled Labour
• Food Manufacturing
• Warehousing & Logistics
• Production & Manufacturing
• Traffic Control and Maintenance (OSM)
• Engineering & Trades
• Administration

Locations?

We’ve got Auckland covered! With branches in South Auckland, North Shore, West Auckland, and Onehunga.

What is the Cost?

Although we can’t give you a cost before speaking to you in detail about the roles you require our help with, we will quickly be able to provide this cost to you once we have taken the brief.

Do I need to sign my business up exclusively to Coverstaff?

No! – We love competition and will happily compete against any pre-existing provider you have. This way, you get the benefit of multiple agencies fighting for your business, which ultimately can only be positive for your operation.

What kind of businesses does Coverstaff currently supply too?

We are proud to have a very diverse stable of Clients, ranging from small Kiwi start-up business, to well-known blue chip NZ business and Multinational conglomerates. Please see our Testimonials to get first-hand feedback from our Clients.

Are there any hidden or add-on Costs?

No – At Coverstaff we value open and transparent billing so once we have agreed the Charge Rate there will be no additional costs to you or your business.

Does Coverstaff have strong Health & Safety Policies and Procedures?

Yes we do. Please refer to our Health & Safety page.

What Induction or Training does Coverstaff offer?

We have a vast range of Induction and Training practices at Coverstaff, ranging from onsite inductions we have developed through to paper-based inductions executed at our offices. We can tailor an induction for your business that conveys the relevant H & S information, work rules and practices for your site or work with you to execute your induction. This process provides us the opportunity to ensure our Candidates can keep themselves safe, know your processes and we can assess their numeracy & literacy skills to ensure they meet your needs.

Will the staff provided be Contractors?

No – All our staff are Casual employees of Coverstaff Recruitment, this way we ensure we look after our team so they can concentrate on looking after you and your business.

Timesheet Process / Invoicing

At Coverstaff we operate a Monday – Sunday work week and pay our Candidates (In-full!) on the following Thursday. To achieve this, we ask our Clients to have authorised our Candidates Timesheets by 1pm on a Monday. We understand that all our Clients are different so will establish a process that can meet both of our needs. Please see our Resources section if you want to download a timesheet now. For invoice queries please email accounts@coverstaffrecruitment.co.nz

Does Coverstaff perform Permanent Recruitment?

Yes – with a vast arrange of Candidates we are well positioned to provide your business with a permanent recruitment service.

Contact us.

west auckland.

north shore.

south auckland.

Onehunga.

Wellington.

Palmerston North.

get in touch

Contact our support team
if you have more questions

Leave us your details
and we'll call you right back.

Contact our team and talk to a real person.

Frequently asked questions from Clients.

Our Offices.

Get in touch with Coverstaff.

Contact us.

west auckland.

north shore.

south auckland.

Onehunga.

Wellington.

Palmerston North.

get in touch

Contact our support teamif you have more questions

Leave us your detailsand we'll call you right back.

Contact our team and talk to a real person.

Frequently asked questions from Clients.

How do I start using Coverstaff?

What is the scope of Candidates on offer?

Locations?

What is the Cost?

Do I need to sign my business up exclusively to Coverstaff?

What kind of businesses does Coverstaff currently supply too?

Are there any hidden or add-on Costs?

Does Coverstaff have strong Health & Safety Policies and Procedures?

What Induction or Training does Coverstaff offer?

Will the staff provided be Contractors?

Timesheet Process / Invoicing

Does Coverstaff perform Permanent Recruitment?

Our Offices.

Get in touch with Coverstaff.

Contact our support team
if you have more questions

Leave us your details
and we'll call you right back.